Privacy Policy
This Privacy Policy explains how MIN Gaming LLC ("MIN Gaming", "we", "us", or "our") collects, uses, discloses, and protects personal information in connection with our websites, services, sales, and support operations. We are committed to protecting your privacy and maintaining transparent, responsible data practices. This policy applies to visitors, customers, and users who interact with our digital properties or receive services from us. By using our site or providing information for purchases or support, you accept the practices described in this policy. If you do not agree, please do not provide personal data and contact us via the address or phone number below for alternative arrangements.
Information We Collect
We collect information necessary to provide services, process orders, and support repairs. Types of data include contact details (name, email, phone, shipping and billing address), account credentials when you create an account, payment and transaction information used to process purchases, order history, support case information, and diagnostic details you provide or that we collect while troubleshooting hardware or software. When you interact with our website, we may collect technical data such as IP address, device identifiers, browser type, operating system, and usage metrics to improve performance, prevent fraud, and secure our services. We do not collect sensitive personal data such as government identifiers or financial account passwords. We use industry-standard measures to avoid storing full payment card data on our systems; payment processing is performed by authorized third-party payment providers and subject to their privacy and security controls.
How We Use Information
We use collected data to process orders, manage repairs, provide support, and communicate about services and promotions when you opt in. Data supports order fulfillment, shipping, warranty claims, component tracing, and service diagnostics. We analyze aggregated usage data to improve site navigation, product selection tools, and build workflows. Personal data may be used to authenticate account access, prevent and investigate fraud, comply with legal obligations, and enforce our terms of service. When you explicitly consent, we may send marketing communications and product announcements. You may opt out of marketing at any time using the unsubscribe link in messages or by contacting support. We retain information only as long as necessary to fulfill the purposes described and to comply with legal and accounting requirements, after which data is deleted or anonymized when feasible.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate essential site features, remember preferences, and measure performance. Essential cookies are required for cart functionality, session security, and account authentication. Non-essential cookies help us analyze traffic, personalize content, and improve user experience. We may use analytics tools that collect device and usage information; these services process data on our behalf under contractual safeguards. You can manage cookie preferences via the cookie consent control in the site interface or through your browser settings. Disabling certain cookies may affect website features and checkout experiences. We do not use cookies to collect highly sensitive personal data, and we make reasonable efforts to limit retention and isolate data used for analytics from personally identifiable information.
Sharing, Disclosure & Third Parties
We share personal information with trusted service providers who perform functions on our behalf, such as payment processors, shipping carriers, warranty repair centers, cloud hosting, analytics providers, and email delivery services. These parties are contractually restricted from using data for other purposes. We may disclose information to comply with legal processes, respond to government requests, protect the safety of our customers or the public, or to enforce our Terms of Service. In the event of a business sale, merger, or asset transfer, personal data may be transferred to the acquiring entity with notice to affected users where required by law. We do not sell personal information for marketing purposes. When required by law to transfer data internationally, we use recognized transfer mechanisms and safeguards to protect privacy rights and comply with applicable data protection requirements.
Data Security & Retention
We implement administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction. Measures include encrypted connections (TLS), access control, monitoring, periodic security reviews, and secure disposal practices. While we take reasonable steps to secure data, no system is completely immune to breach. If we discover a security incident affecting personal data, we will act promptly to investigate, contain, and remediate the issue and notify affected individuals and authorities when required by law. We retain data as necessary to provide services, comply with legal obligations, and resolve disputes. Retention periods vary by data type—for example, transaction records are kept for accounting and warranty purposes in accordance with applicable laws. When retention periods expire we securely delete or anonymize data when feasible.
Your Rights & Choices
Depending on your jurisdiction, you may have legal rights regarding your personal data, including the right to access, correct, delete, restrict processing, or port your data. To exercise these rights, contact our support team using the details below. We will verify requests to ensure the requestor's identity and protect data security. You may opt out of marketing communications at any time. For account closure, we will retain necessary records to fulfill legal and contractual obligations. If you are a resident of certain regions with heightened data protections, you may have additional rights; we will comply with locally applicable obligations and provide guidance upon request. If you have unresolved concerns, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction.
Contact & Policy Updates
For questions, to exercise data rights, or to request privacy-related support, contact: MIN Gaming LLC, 428 Market St, Suite 200, San Francisco, CA 94111, USA; phone: +1 (415) 555-0123; email: [email protected]. We may update this Privacy Policy to reflect changes in our practices, legal requirements, or product updates. When material changes occur we will post a prominent notice and update the effective date. Non-material clarifications or operational changes may be made without notice but will be reflected in the updated policy text. The effective date of this policy is listed at the top of the page. If you have further questions about our privacy practices, please contact our privacy team using the channels above.